Overdraft for debit cardholders


We are glad to inform about new possibility for all debit cardholders and co-brand payment card – overdraft.

Overdraft opening are free!

Overdraft advantages:

  • loyal interest rate 0.01% for merchant and Internet transactions for 45 days;
  • monthly payment only 5% from outstanding sum;
  • overdraft is revolving.

Overdraft description:

  • Overdraft currency: UAH
  • Interest rate: 3.3% monthly
  • Overdraft amount: 1000 – 100 000 UAH

Documents for opening overdraft:

  • civil passport
  • tax identification number

Repayment methods:

  • 24\7 via Cash-In
  • via OTP Smart
  • via cash-desk

If you have no debit card, you may order it on-line.

Documents for opening payment card

If the card was stolen or lost, immediately call

OTP Bank Cardholder Support Service:

  • Phone: (044) 490 05 26, (044) 290 92 36 (24-hours);
  • You can also call MasterCard Assistance Center, phone: +1-636-722-7111 (24-hours);
  • You can also call Visa International Service Center, phone: +1 (0) 410-581-99-94 (24-hours).

Checking the card account balance in automatic mode

Dear Customers!

You can receive information about the balance on your card account in automatic mode. The service provides 24 hours a day, free of charge and does not require connection with Call Center agent. Service is easy to use. All you have to do is to dial a Call center phone number 044 490 05 26 (city number in Kiev). Next, following voice instructions, press the button “1” on your phone, then dial all 16 digits of the card number (4 blocks of 4 digits on the facial side of the card) and listen information about balance on your payment card.