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Attention, important information!

OTP Bank warns you of a significant increase in fraudsters, who are trying to get an access to our customers’ credit card accounts. Intruders start acting in a more active way and use various methods of psychological influence.

Taking into the account all of the above, we warn you:

  • OTP Bank employee never address the client with the request to voice a bank card number, an expiration date, PIN-code or CVV2-code, OTP Smart Password and passwords from SMS Messages.
  • Never call unknown numbers or follow links received from the intruders, including the cases when the message contains information regarding a card block or OTP Smart update.

Should you have any questions contact:

  • OTP Bank Information Center, which is indicated on the back of the card – 044 4590500;
  • Financial consultant via Messenger (Facebook messenger, Telegram и Viber);
  • Your personal manager

Compliance with these recommendations is a key to yours and your funds’ safety!


Public Joint Stock Company OTP Bank is a subsidiary of OTP Bank, which is the largest independent Central-Eastern-European banking group. JSC OTP Bank is one of the largest domestic banks, a recognized leader in the financial sector of Ukraine. The Bank provides a full range of financial services to corporate and private customers, as well as to small and medium enterprises. The bank entered the Ukrainian market in 1998, and since then it enjoys a staunch reputation of socially responsible, reliable and stable institution providing its consumers with services of European quality standard.

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