OTP Bank introduced the debt refinancing service "Credit Support" in OTP Credit mobile application
OTP Bank introduced the "Credit Support" service in OTP Credit mobile application for customers who have difficulties making loan payments. Due to the new function, the customer can independently reduce the monthly debt load online.
The "Credit Support" service is an individual offer for bank customers who have difficulties making monthly payments. To use the service, one need to go to own profile in the mobile application and select "Loan Support", specify the loan or loans that the client wants to refinance on new terms. After that, one should choose the desired or acceptable monthly payment amount from those offered by the bank, set a convenient date for making payments and complete the registration.
After completion, the bank closes the current client’s loan or several loans and repays the debt, instead, the client himself sets a comfortable monthly payment amount and the term of the new loan.
If customers do not have an individual offer in OTP Credit application, but want to submit an application for refinancing, they can do it in "Credit Support" product menu by clicking "Submit Application". A bank employee will contact the client to form an individual offer, after which it will become available in the application.
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Public Joint Stock Company OTP Bank is a subsidiary of OTP Bank, which is the largest independent Central-Eastern-European banking group. JSC OTP Bank is one of the largest domestic banks, a recognized leader in the financial sector of Ukraine. The Bank provides a full range of financial services to corporate and private customers, as well as to small and medium enterprises. The bank entered the Ukrainian market in 1998, and since then it enjoys a staunch reputation of socially responsible, reliable and stable institution providing its consumers with services of European quality standard.
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