OTP BANK continues advancing an accessible environment: 30 branches now inclusive
OTP BANK JSC continues implementing its project aimed at creating a barrier-free and comfortable environment across its branch network throughout Ukraine. To date, 30 Bank branches have become inclusively accessible, equipped to conveniently serve people with disabilities and other groups with reduced mobility.
During 2024 through August 2026, the Bank carried out a comprehensive range of accessibility improvements at its branches. These included upgrading entrance areas with wider doorways, installing staff call buttons, ramps or lifting platforms, tactile information signs with Braille that display branch names and opening hours, as well as tactile indicators and other navigation elements.
"We are consistently working to ensure that every client feels comfortable and can access banking services in our branches without barriers. The development of an inclusive environment is an important component of OTP BANK’s customer-centric strategy. We will continue modernizing our branch network and plan to expand the number of inclusively accessible branches in different regions of Ukraine," said Yevhenii Samoilenko, Head of Facilities Management and Construction at OTP BANK.
Among the branches that have recently been adapted in line with accessibility requirements are:
- Mykolaiv, 10 Sadova St.;
- Kamianske, 49 Svobody Ave.;
- Pavlohrad, 128 Tarasa Shevchenka St.;
- Dnipro, 33 Krutohirnyi Uzviz;
- Kharkiv, 1 Bannyi Lane.
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Public Joint Stock Company OTP Bank is a subsidiary of OTP Bank, which is the largest independent Central-Eastern-European banking group. JSC OTP Bank is one of the largest domestic banks, a recognized leader in the financial sector of Ukraine. The Bank provides a full range of financial services to corporate and private customers, as well as to small and medium enterprises. The bank entered the Ukrainian market in 1998, and since then it enjoys a staunch reputation of socially responsible, reliable and stable institution providing its consumers with services of European quality standard.
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