Customer warning
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Execution of a power of attorney in the Bank is possible on the day of opening a current account or on any other day. The value of the power of attorney for the disposal of accounts (current, deposit, card) is regulated by the Tariffs for settlement cash service. The presence of a proxy with identity documents (passport and identification code) is required. The power of attorney can be issued for the use of all accounts or any separate account. The number of powers of attorney is unlimited.
If you are the owner of a current, savings or deposit account in OTP Bank, you can contact the Help Center at (044) 490-05-00, (044) 593-80-10 to obtain such information. To activate the service, you need to write a statement at the branch / affiliate where the accounts wereopened. The service is free.
Outgoing or incoming transfers in OTP Bank are made by using a current account that must be opened for the client in OTP Bank (the commission for opening a current account is regulated by the Tariffs for settlement and cash services and is a one-time fee for opening each account).
The commission for transfers is regulated by Tariffs for settlement and cash service.
The commission is paid in UAH at the NBU exchange rate on the date of the transaction. In case of lack or insufficient funds of the client in UAH, to pay the commission, the client instructs the Bank to sell foreign currency on the Interbank Foreign Exchange Market of Ukraine in accordance with current legislation of Ukraine, according to the relevant Tariffs, credit the UAH equivalent to the client's current account in UAH and write off the commission from this account.
You can withdraw funds from the account and replenish the account at any branch of the Bank.
The third party can replenish only the account in national currency. Such replenishment is carried out without restriction on the amount. If the amount of replenishment is equal to or exceeds UAH 5,000, the paying third party provides a passport or a document that replaces it, and if the amount of replenishment is equal to or exceeds UAH 400,000, it additionally provides the Registration Number of the taxpayer's account card.
If the account is opened in foreign currency, only the account holder or a proxy under a notarized power of attorney may replenish such an account.